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Everything you need to run your delivery operation

Route planning, driver tracking, warehouse scanning, customer notifications, crew management, and invoicing — all in one platform. No more stitching together five different tools.
Pro+ Add-on

Collection routes that actually work

Digitise your inbound supply chain end to end. Build collection routes from saved or manual addresses, scan every part at pickup, log damages with photos and signatures, and sync everything straight into your warehouse. No paper. No confusion. No disputes.

Saved collection addresses with nicknames, or manual entry per job
Drivers scan each part individually via barcode or QR on their phone
“Collect Anyway” option for damaged goods — with photos and signature as evidence
Issues and damages sync straight into the warehouse in real time
Proof of collection with electronic signatures at every stop
Full audit trail — every part, every condition, every collection event logged
Collection route workflow
All plans

Keep everyone in the loop — without the phone calls

Your customers can request order updates directly through their portal. You respond in-app. No chasing, no awkward calls, no “let me check and call you back.” Clear, logged communication everyone can see.

“Request Update” button in the customer portal
Normal and urgent priority levels
Resolution workflow with notes and status updates
Full audit trail — no more he-said-she-said
Notification centre with unread indicators
Communication log per order across all channels
Customer update request flow
All plans (WhatsApp: Pro+)

Notify customers where they actually look

WhatsApp, SMS, and email notifications across 11 delivery events. From confirmation requests to ETA updates to proof of delivery — customers stay informed automatically.

Three channels: WhatsApp, SMS, and email
11 trigger events across the full delivery lifecycle
Per-event, per-channel enable/disable toggles
SMS & email templates editable in your dashboard
WhatsApp templates managed by Steddi — request custom templates anytime
Send any template on demand when viewing an order
Auto-confirmation via link — customers confirm with one click (Pro+)
Pay-as-you-go SMS and WhatsApp credits
Multi-channel notification system
All plans

Plan smarter routes in minutes

Multi-drop route planning with automatic optimisation, vehicle capacity checks, time windows, break scheduling, and real-time ETA calculation. Know exactly where every driver is and when they’ll return.

Nearest-neighbour route optimisation with locked stop support
Vehicle capacity validation — weight and volume
Delivery window conflict detection
Break scheduling built into the plan
Route cost tracking: fuel, ULEZ, congestion, tolls, parking
Multi-depot planning (Pro+) and route duplication
Route planning dashboard
All plans

Deliveries and collections, handled from one app

A complete mobile app for drivers covering delivery routes, collection routes, and everything in between. Scan every part, capture proof with photos and signatures, report damages or failed deliveries, message dispatch in real time, and complete vehicle checks — all from their phone. Every action syncs instantly with your warehouse and admin portal.

Scan each part at collection via QR or barcode — raise issues and log damages with photos
“Collect Anyway” for damaged goods — requires photos and signature of the condition
Failed or damaged delivery reporting with photos — syncs straight to your warehouse
In-app messaging between drivers and dispatch — no more phone calls
Proof of delivery and collection: photos, electronic signatures, recipient name
Vehicle walkaround checks and defect reporting before every trip
Submit expenses with photo receipts direct from the route (Premium+)
Driver mobile app
Pro+ (full scanning: Premium+)

Full visibility from warehouse to doorstep

Scan items in when they arrive, assign to routes, verify loading onto the right van. Track returns, manage issues, and give dedicated loader roles to your warehouse team.

QR code scan-in for goods receiving
Scan-to-vehicle loading verification
Load sequence logic — last delivery loaded first
Returns management with reason and condition recording
Issue tracking with 15+ categories
Dedicated loader roles with multi-loader sync
Warehouse scanning workflow
All plans

Let your customers help themselves

A branded portal where your customers place orders, track deliveries in real-time, download PODs, view invoices, and manage their own integrations. Fewer calls. Less admin.

Self-service order creation (delivery, collection, exchange)
Real-time tracking with shareable public links
Label download — individual and bulk PDF
Invoice viewing with line items and PDF download
Store integrations: Shopify, WooCommerce, Zapier
Portal reporting (Premium+)
Customer self-service portal
Premium+

Know exactly what every route costs you — and who you owe

Manage your entire driving team’s pay in one place. Assign drivers and mates to routes, track hours, add route costs like fuel, ULEZ, and Adblue, mark payments as paid or overdue, and run payroll with bulk pay and CSV export. See profit per route in real time.

Driver and driver mate profiles with hourly, daily, or per-route pay rates
Route costs tab — add fuel, ULEZ, Adblue, congestion, tolls, and parking
Payment tracking — mark as paid or overdue, with hours and pay history per crew member
Payroll summary page with bulk “Mark as Paid” and CSV export
Revenue vs costs per route — see profit and margin at a glance
Driver expense submissions with receipt photos and approval workflow
Crew management dashboard
Pro+

Invoicing that writes itself

Generate invoices directly from delivery data — routes, stops, extras, and adjustments. Send to customers through the portal, track payment status, and export everything for your accountant.

Auto-generate invoices from completed routes and deliveries
Line items pulled from route data — stops, extras, surcharges
Customer portal invoice viewing with PDF download
Payment status tracking: draft, sent, paid, overdue
Bulk invoice generation for weekly or monthly billing cycles
CSV and PDF export for accounting software
Invoice management
Premium+

Never let an issue slip through the cracks

When an order is collected damaged, delivered to the wrong address, or refused at the door — log the issue right there. It stays in your warehouse issues tab so the relevant department can work through them and resolve every problem.

Log issues directly from collection, delivery, or warehouse screens
15+ issue categories: damaged, missing, wrong item, refused, short delivery, and more
Issues linked to the original order for full context
Status workflow: Open → In Progress → Resolved
Assign issues to departments or team members
Resolution notes and audit trail for every issue
Filter and search by status, category, customer, or date
Dashboard overview with open, in-progress, and resolved counts
Warehouse issues dashboard
Pro+

Keep every vehicle road-ready — automatically

Manage your entire fleet from one dashboard. Set maintenance reminders by date or mileage for MOTs, services, insurance, and more. Run walkaround checks before every trip, track defects through to resolution, and never miss a renewal again.

MOT, service, and insurance reminders — set by date with advance alerts
Mileage-based maintenance tracking for brakes, oil, tyres, and more
Configurable walkaround check templates — per trip, daily, or weekly
Defect tracking pipeline — from reported to workshop to resolved
Dashboard alerts for overdue and upcoming renewals
Odometer, fuel level, and oil level tracking per vehicle
Fleet management and vehicle maintenance
All plans (export: Pro+ | API: Premium+)

Data-driven decisions. Connected workflows.

11 built-in reports from delivery performance to financial tracking. Plus Shopify, WooCommerce, Zapier, and a full REST API to connect to anything.

11 report types: delivery, driver, route, customer, financial, warehouse, and more
Scheduled report delivery — daily, weekly, or monthly by email
Export to CSV or PDF (Pro+)
Shopify & WooCommerce auto-import with status sync
Zapier integration with 15+ event types
REST API with 1,000 req/min and webhook support (Premium+)
Reports & integrations

Simple, transparent pricing

From £179/month for 3 vehicles. 7-day free trial with full access. No credit card required.