Features›Notifications

Notify customers where they actually look

SMS and email notifications across 11 delivery events. From confirmation requests to ETA updates to proof of delivery — customers stay informed automatically.

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All plans
Two channels: SMS and email
11 trigger events across the full delivery lifecycle
Per-event, per-channel enable/disable toggles
Customisable message templates with variables
Auto-confirmation from customer reply (Steady+)
Pay-as-you-go SMS credits
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Notifications
11 delivery events · SMS + email
Templates
SENTCHANNELEVENTRECIPIENTSTATUS
15:10EmailDelivered + PODM. EllisOpened
15:03SMSOut for deliveryMorgan T.Delivered
09:20SMSCollected — with driverMorgan T.Delivered
16:42EmailOrder createdM. EllisOpened
08:05SMSDelivery scheduled todayJ. RiveraDelivered
Active templates
Out for deliverySMS + Email
Delivered + PODSMS + Email
CollectedSMS + Email
Failed attemptSMS + Email
Delivery scheduledSMS + Email

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