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Warehouse Issues

Never let an issue slip through the cracks

When an order is collected damaged, delivered to the wrong address, or refused at the door — log the issue right there. It stays in your warehouse issues tab so the relevant department can work through them, update the status, and mark them resolved. No more forgotten problems.

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Log issues directly from collection, delivery, or warehouse screens

15+ issue categories: damaged, missing, wrong item, refused, short delivery, and more

Issues linked to the original order for full context

Status workflow: Open → In Progress → Resolved

Assign issues to departments or team members

Resolution notes and audit trail for every issue

Filter and search by status, category, customer, or date

Dashboard overview with open, in-progress, and resolved counts

Warehouse issues dashboard

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